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The solution must be processed by calling the company LLEGA700 at 900-833999 and a technician will fix it at no cost to the user.

Benidorm reports that interference from 4G antennas is affecting the TV signal of several channels

13 December 2023
Benidorm informa que una interferencia desde las antenas 4G está afectando a la señal de TV de varios canales

Benidorm City Council reports that it has received several telephone calls and communications from neighbours in which they express that several digital terrestrial television channels are not working, an incident that affects most of the city of Benidorm.

It has been determined that there is interference in the affected areas derived from signals from 4G antennas that are interfering with television signals and preventing the channels from being received and viewed.

To solve these incidents, users must call LLEGA700 company directly, report the incident and the technicians will install a filter that eliminates that interference. The company telephone number to process this incident is 900-833999.

As reported by the company LLEGA700, the new generation 4G and 5G mobile service on the 700 and 800 MHz frequency bands of the main mobile operators is available in the main locations. These networks improve the speed of internet connection, television, video and music services on demand, as well as dozens of new services that will be released in the coming years to take advantage of the great potential of this technology.

It so happens that the provision of these mobile services in these frequency bands may lead to the appearance of the aforementioned effects on users' reception of the DTT signal since they were previously used for the television service.

Thus, after notification of the incident by the neighbours, a qualified technician will go to where the damage has been detected and carry out the necessary conditioning work for correct reception, at no cost to the user. However, you can also go to obtain all the information about it on the website www.llega700.es

CONTACT

Benidorm Film Office is located on the 3rd floor of Benidorm Town Hall in the plaza of SSMM los Reyes de España s / n.

You can contact us or send your suggestions to filmoffice@benidorm.org or phone 966815436 or 648036771

Our schedule is from Monday to Friday, from 8:00 a.m. to 3:00 p.m.