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The Quality Committee will meet on June 15

Benidorm proposes five new companies to the SICTED quality label and renewal for sixty-seven.

17 May 2022
Benidorm propone cinco nuevas empresas al distintivo de calidad SICTED y la renovación para sesenta y siete.

After the last meeting of the Quality Table, Benidorm proposes five new companies to obtain the Sicted award as well as the renewal of 67 awarded to local companies.

The active tourism companies Acronautica and Diving Nisos Benidorm are opting for this distinction for the first time; Benidorm Paraíso, houses for tourist use and the agencies Livenow Travel and LowTravel-Travel agency.

At the moment, Benidorm has 69 distinguished companies and 35 members; figures that will increase after the meeting of the Sistec Quality Committee on June 15.

The Department of Tourism of Benidorm City Council joined the SICTED project in mid-2013, through the framework agreement signed between the Visit Benidorm Foundation and the Secretary of State for Tourism in terms of quality. This national project has been very well received in Benidorm, reinforcing the city's position as a quality tourist destination.

The Comprehensive Tourist Quality System in Destinations (SICTED) is a system for improving the quality of tourist destinations promoted by the Spanish Tourism Institute (Turespaña) and the Spanish Federation of Municipalities and Provinces (FEMP), which works with companies /tourist services of up to 36 different trades, with the ultimate goal of improving the tourist experience and satisfaction.

The "Tourist Quality Commitment" Distinction certifies compliance with the requirements established in the methodology and recognizes the effort and commitment to quality and continuous improvement of the member companies while distinguishing the company from the competition.

The SICTED allows the establishment of a permanent management structure that ensures the increase in the competitiveness of the tourist companies of the destination; offers a homogeneous level of quality in all tourist services and seeks to increase the involvement and participation of businessmen in the tourist development of the destination.

Among the benefits that companies obtain, it is worth highlighting the improvement of internal management, especially that of processes related to customer satisfaction; increasing the qualification of the team, through a training plan; participating in the largest tourism quality project developed in Spain, together with more than 9,000 establishments; receive technical assistance that offers support for improvement, and opt for an award that certifies the level of quality obtained.