Eight companies in Benidorm will be certified next June in tourism quality with the SICTED-Integrated Tourism Quality in Destinations -, which will increase to 58 the number of local companies distinguished. The Quality Board has approved today to elevate for this distinction to Apart 2000 Service, Bingo Plaza, Capitán Kayak, Costa Blanca Dive, Hotel Olympus, the tourist guide Juan Llompart, the tourist apartments company Ribar and Terra Natura park after checking the commitment of these companies or establishments with the tourist quality.
This meeting, chaired by the mayor, Toni Pérez, also served to evaluate the six companies of cycle 2, and to confirm the renewal of the distinction of the nine companies of cycle 3, of the fourteen of cycle 4, and of the eighteen of cycle 5.
In addition to the mayor, the Quality Board is formed by Jose Luis Wagner, Head of the Area of Knowledge and Smart Tourism of Valencian Tourism Agency; Juan Delgado, for the Federation of Campings of the Valencian Community; the manager of Visit Benidorm Foundation, Leire Bilbao; Juanjo Camarasa representing AICO; Mayte García for HOSBEC; and Mercedes Llorca, Virginia Puchades and Marta Franco by the Department of Tourism.
The "Tourism Quality Commitment" distinction is the support that certifies compliance with the requirements established in the methodology and recognizes the effort and commitment to quality and continuous improvement, while distinguishing the company from the competition.
The Department of Tourism joined the SICTED project in mid-2013, through the framework agreement signed between Visit Benidorm Foundation and the Secretary of State for Tourism in terms of quality. This national project has been very well received in Benidorm, allowing the public and private sectors to work together to reinforce the positioning of the city as a quality tourist destination.
Among the benefits obtained by companies, it is worth mentioning the improvement of internal management and the qualification of personnel through the 4-cycle training plan consisting of 19 modules and the challenge of participating in the largest tourism quality project developed in Spain together with 186 other destinations
The Integral System of Tourist Quality in Destination
The SICTED is a system for improving the quality of tourist destinations promoted by the Tourism Institute of Spain (Turespaña) and the Spanish Federation of Municipalities and Provinces (FEMP), which works with tourism companies / services of up to 33 different jobs, with the ultimate goal of improving the experience and satisfaction of the tourist.
The SICTED allows the establishment of a permanent management structure that ensures the increase of the competitiveness of the tourist companies of the destination; It offers a homogeneous level of quality in all tourist services and seeks to increase the involvement and participation of entrepreneurs in the tourism development of the destination.
