Temporarily and while the Covid restrictions last, the arbitration service is available on Thursdays on the ground floor of the town hall building
Benidorm gives Labora a space in the City Council to resume the SMAC social service

Benidorm City Council has temporarily assigned Labora a space in the town hall for the Mediation, Arbitration and Conciliation Service (SMAC), thus enabling its resumption. As explained by the mayor, Toni Pérez, “we have made the so-called ' Researchers' Room' available to the SMAC, located on the ground floor of the town hall building because it has the size and necessary characteristics for the provision of the service in safe health conditions as it is established in the regulations against Covid ”.
Toni Pérez has indicated that “the dependencies in which the SMAC was being provided were small and did not meet the health requirements regarding capacity, which forced the suspension of the service from the declaration of the state of alarm. Subsequently that prevented the resumption of the service, just at a time when conciliation and arbitration have remained constant or even on the rise due to the closure and suspension of economic activity ”.
The new space provided by the City Council, on the contrary, “has a capacity of up to 8 people, which has allowed the SMAC to recover one day a week, thus preventing the population of Benidorm and the towns in the region from having to travel to Alicante for conciliation and labor arbitration procedures ”.
The mayor has detailed that "it is a transfer of temporary use until the health situation makes capacity limitations unnecessary, and then the SMAC will return to its usual location." Meanwhile and for several weeks, the service has been provided every Thursday, from 08:30 to 15:00, in the Researchers' Room, which has been adapted with screens and hydroalcoholic gel.