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Benidorm puts into operation a 'whatsapp' service for tourists

05 March 2017
Benidorm implanta un servicio de ‘whatsapp’ para atender a los turistas

The +34 672 110 188 will be operational at the same time as the tourist offices

The city is one of the first in the province to offer this service of attention

Since the middle of this week, the Tourist Office of Benidorm has consulted with tourists also by 'Whatsapp' messaging system, which makes the city one of the first to implement this service that has already proven in ' Beta version 'in the Tourist Info network of other municipalities in the province.

The number that has been activated is +34 672 110 188, and is operational every day of the week at the same time as the tourist information offices of the city: from Monday to Friday from 09.00 to 21.00, Saturdays from 10.00 At 5 pm and on Sundays from 10 am to 2 pm.

From the 'whatsapp' desktop version, workers at Benidorm's tourist offices respond by computer with inquiries from visitors who no longer need to travel to tourist offices to obtain certain information. In addition, this messaging service makes it possible to send photos or documents in PDF format, allowing more graphic information to be transferred whenever necessary.

The Mayor, Toni Pérez, stressed that "Benidorm continues to advance to maximize the service and quality of care given to tourists, resorting to the technological tools that allow us to make their vacation experience in the city is the best".

TouristInfo in Benidorm also has a Telegram broadcast channel - @ turismobenidorm-, in which the most relevant news and information of interest such as the cultural or event agenda are posted.